Attention Customers: Due to increased costs in processing credit cards, 
all credit card purchases made at Par-Tee Rentals will have an additional 2% fee

Not if you pay cash, debit or by cheque you will not have this additional fee.
Credit cards will still be required on file for security.

If you have any questions, please do not hesitate to contact us.

1. Set-Up/Take Down - We do decor set ups on Thursday and Friday whenever possible. Saturday set-ups must be pre-approved by Par-Tee Rentals. Late night take downs will result in an extra $125.00 charge.

2. Deposit & Cancellation - A 50% deposit of total rental is required at the time of the reservation. The deposit is non-refundable. In order to reserve equipment, a contract will be sent out to the customer and once this has been returned with your deposit, your item (s) will be reserved. A signed contract with deposit is the only way to reserve equipment. All deposits are non-refundable. Once decorating equipment has been reserved, it cannot be cancelled – or customer will pay 50% of rental price. Customer agrees to pay 100% of rental price if customer wishes to cancel less than 30 days from set up date.

3. A CASH damage/shortage deposit may be requested based on equipment rented - The deposit will be returned to the customer upon return of all equipment in good repair.

4. The balance is due one full week prior to set up date, or no set up will occur and customer will be charged the full amount of reserved equipment - Payments may be made by cash, Visa, Master Card, Debit or certified cheque (personal bookings) or cheque for companies and/or organizations. For credit card payments, arrangements must be made prior to our employees delivering items. For debit payments, these must be made in person at the store.

5. Failure To Pay - Upon failure to pay, or other breach of contract, Par-Tee Rentals may terminate the contract and take possession of and remove equipment from wherever it is installed. Par-Tee Rentals and their agents shall not be liable for any claims for damage or trespass, arising out of the removal of the equipment. Returned cheques are subject to an extra collection fee. If customers are sent to Collection for outstanding payments, they will be charged an additional collection fee.

6. The customer is responsible to pay for missing or damaged equipment.

7. Items ordered in large quantities such as chair covers, centerpieces, wineglasses can only be reduced up to 10% from original order or fees will apply for items reserved.

8. If the hall requests our crew to come out at 1:00am on Sunday morning to clean up, then an additional $100.00 fee, plus taxes is charged to the customer

9. If the hall charges Par-Tee Rentals to move equipment, these fees will be charged back to the customer

10. If the hall moves our equipment and causes damage, the customer will be charged back for the damage.

11. Receiving - An adult must be present for a delivery to specify where equipment is to be placed, contract signature and payments in full of any balance owing. Accounts are due and payable at the commencement of the rental period, or on delivery.

12. Loading & Unloading - Customer is responsible to provide easy access to location site of Par-Tee Rentals vehicles. Failure to provide such easy access may result in no installation and full charges will apply. Deliveries and pick-up shall be at Par-Tee Rentals convenience. Specific times may not always be given. Customer must ensure there is clear access to the delivery area, or additional charges may apply. If delivery is to be made up stairs, prior arrangements must be made and additional charges may apply.

13. Pricing - All prices quoted are subject to GST & PST charges. Under no condition shall the Customer move our equipment once our staff has installed it, or Customer will be responsible for damages incurred.

14. Linen and chair cover costs do not include installation. If you require these services, please make arrangements prior to the delivery. Additional charges apply for this service.

15. All silverware, dishes and glassware items should be stacked and ready for pickup according to instructions. If items are not ready as instructed for pickup, then extra fees can apply. Damaged or shorted items will be charged to the customer at replacement cost.

16. If a customer is returning items, they must be back on the date and time specified or extra fees will apply.

17. Table linens should be counted and returned in laundry bag (s) provided. Never mix wet and dry linens and NEVER place linen in a garbage bag. Mildew damage may result and the customer will be charge for damages.

18. Damaged linen (burned, lost, torn, wax, snagged, mildew, stained, etc.), or shortages upon return will be charged back to the customer at replacement cost. Never drag linen on a cement floor as staining occurs and the customer will pay replacement costs.

19. We do not rent our linen to establishments that allow smoking.

20. Please keep table skirting separated and return on the hanger provided or in the bin it was delivered.

21. Count your items and look for missing items before you return. Customers will be charged for missing, damaged and shorted items. No exception.

22. Customers must read their contract carefully to ensure dates and times are correct. We will not be responsible if these have been communicated incorrectly.

23. We make sure all lighted items are working on delivery and set-up. Unfortunately, we cannot guarantee lighted items once we leave. Lights will occasionally not work or will go out due to a light bulb, defective string or power surge at the set up location. All of these things are out of our control and we will not refund on these items. If the hall plugs in your items and they see a problem, they can call our office and we will make every effort to repair them before your event.